COBIDU Customer Support

Get help when training is interrupted

A learner cannot sign in, a completed course is not marked as finished, or a report looks wrong. The COBIDU support team investigates and helps you resolve the issue.

Send a support request Explore the service
30 minutes

Average resolution time for support requests

What can our support team help with?

Access and user accounts

We can investigate sign-in, account and course access issues with you.

Training and reporting

We can look into unexpected assignment, completion or reporting issues.

Submitting a request

Share the affected screen, when the issue began and who it affects to help us investigate.

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